top of page

Store Policies

Genel Politikalar

  1. Order and Delivery

    • Your orders will be shipped within 1-3 business days after your transaction is confirmed.

    • Shipping times may vary depending on your delivery address and the workload of the shipping company. Average delivery times are between 3-7 business days.

    • Cargo tracking information will be shared with you after your order is shipped.

  2. Payment Methods

    • You can pay via our website using credit card, bank card and money order/EFT.

    • All payments are made through secure payment systems.

  3. Returns and Exchanges

    • You can return or request an exchange for the products you purchased within 14 days from the delivery date.

    • The products to be returned must be in their original packaging, undamaged and unused.

    • Shipping costs in case of return/exchange belong to the customer, however, in case of faulty or defective products, these costs will be covered by us.

    • For returns or exchanges, please contact us: info@asbambalaj.com

  4. Warranty Conditions

    • All of our products are presented to you after passing through the quality control process.

    • If you notice any defect or damage when you receive our products, you must contact us as soon as possible.

  5. Communication

    • You can contact us for any questions, comments and suggestions you may have:
      Email: info@asbambalaj.com
      Phone: +90 532 208 28 19

Privacy Policy

  1. Collection of Personal Data
    As Milana Home, we value the privacy of the personal information you share while using our website. We collect information such as name, address, phone number and e-mail only to process your orders and provide you with better service.

  2. Data Protection

    • Your personal data is stored on secure servers and is protected against unauthorized access.

    • Your credit card information is never stored or processed thanks to secure payment infrastructures.

  3. Sharing of Data

    • Your personal information will not be shared with third parties except for legal obligations.

    • Only necessary information is shared with shipping companies for the delivery of your orders.

  4. Cookies

    • Our website may use cookies to enhance your experience. You have the option to refuse or remove cookies through your internet browser settings.

  5. Your rights

    • You have the right to obtain information about your personal data, to edit this data or to request its deletion.

    • For questions regarding our privacy policy, you can contact us at: info@asbambalaj.com

These policies have been created to provide Milana Home customers with a better shopping experience. We reserve the right to make changes to our policies from time to time.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PayTR

- Offline Payments

Our Contact Information

By cooperating with us, you can offer your customers the highest quality and modern home decoration products. We invite you to be a part of the Miana Home family.

Best regards,
Miana Home Team

bottom of page